CASINO STAFF                                                                  

 

Casino Dealer

Description:

Main Function: Conducts gaming table games such as blackjack Dice, ROULETTE or Caribbean Stud Poker and other related table games in the shipboard Casino by performing the following duties :

- Observes the players around the table in order to recognize playing style.
- Maintains an awareness of the guests to avoid possible security risks.
- Notifies management and/or security of suspicious behavior.
- Settles player disputes and refers escalated guest complaints to management personnel
- Conducts all Casino table games according to established guidelines and procedures.
- Participates in casino cash and coin counts as assigned by casino management.
- Attends meetings, training activities, courses and all other work-related activities as required.

Requirements:

Good command of English, Customer Service Skills, face to face interview/ table test on location.

 

Casino Cashier

Description:

Exchanges chips, cash, coins, checks, credit and/or other monetary notes. Accurately counts chips, cash, and coins in a quick and efficient manner. Receives coins or casino chips from guests requesting paper and/or coin currencyequivalency.
- Operates electronic coin counter or counts chips to determine correct exchange values. Provides guests with paper currency and/or coin equivalency.
- Answers inquiries pertaining to Casino services and general information. Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively.
- Follows established procedures to maintain, balance and reconcile, assigned cage assets (cash drawer). Prepares daily summaries and reports by counting, reading and recording totals of cash, coins, traveler's checks and ship credit.
- Participates in casino count by totaling and verifying monetary values. Provide necessary supplies for count activities.

Requirements:

Good command of English, Customer Service Skills, face to face interview/ table test on location

 

Slot Technician

Description:

Main Function: Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency  and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.

RESPONSIBILITIES

- Adjusts slot machines, video games, coin-handling, card shuffling and all other machines and equipment following manufacturer's specifications, using hand and power tools. Conducts general maintenance and/or service on all machines and equipment.
- Fills machines with coins and tests electrical and coin-handling systems
- Examines defective machines to determine causes of malfunctions.
- Collects coins and currency  from change machines and makes settlements with cashier cage to balance assets and cash retrieved from the machines.
- Prepares written authorization for jackpot payouts and presents to Cashier and/or Casino management based on established Casino Operations policies.
- Conducts daily inspections of the slots machines and equipment.
- Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively.
- Maintains an awareness of the guests to avoid possible security problems. Observes players and machine operation for improper use or possible security problems. Notifies management and/or security of suspicious behavior.
- Completes paperwork and/or reports on as per voyage, monthly and/or quarterly basis.

Requirements:

Good command of English, Customer Service Skills, face to face interview/ table test on location

 

APPLICATION FOR EMPLOYMENT