Retail Sales Manager

USA Duty Free Jobs 04 Feb, 2025

Job Description

Provide leadership for Cruise Ships onboard retail shops to promote and model our high quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement. The Retail Manager must demonstrate honesty and integrity in all interactions.

What you’ll be doing:

• Motivate and coach a sales achieve/exceed sales and promotional targets.
• Create and execute plans to drive sales.
• Lead the team of minimum 10+ people.
• Deliver an outstanding guest experience.
• Promote high quality retailing standards.
• Maintain excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
• Train and coach sales team on Starboard’s standards – product knowledge, selling techniques, asset protection and guest service.
• Manage inventory with an emphasis on asset protection.
• Analyze and report sales and talent data to corporate office.

• 2+ years of flagship retail store, department store or multi-unit retail management experience with annual sales of $ 5 million+.
• 2+ years in leading a large and diverse retail sales team with a minimum of 10+ employees.
• Ability to:
• Live and work abroad on ships for 6 months continuously.
• Assess and develop talent, in order to build future leadership pipeline.
• Build relationships at all levels of onboard management, in order to partner and influence business decisions.
• Manage time effectively through prioritization.
• Skills:
• Strong interpersonal and leadership skills.
• Strong verbal and written English language skills.
• Proficiency in MS Excel, Word, Outlook and PowerPoint.