CASINO INSPECTOR

Ocean Hotel Jobs 14 Feb, 2025

Job Description

CASINO INSPECTOR


To supervise the activities of the Casino gaming tables such as but not limited to, Blackjack, Roulette,Ultimate Texas Holdem,Three Card Poker and related services.


STATUTE REQUIREMENTS

• High school graduate
• Basic Safety Training (BST) and all other certification and documentation in force at the time of
• engagement compliant with the flag state requirements of the vessel.
• Passports, visas, permits as specified by the company and as required for exit from the port of origin
• and entry into the destination cruising area.
• Validated current documentation certifying the health and fitness of the applicant meets fundamental
• requirements of seagoing personnel on basis of assigned office and verifying all sanitary precautions
• have been taken against diseases that may be endemic to the cruising area.
•  Ability to speak English clearly, distinctly and cordially with guests.
•  Ability to read and write English in order to understand and interpret written procedures. This
• includes the ability to give and receive instructions in written and verbal forms and to effectively
• present information and respond to questions from guests, supervisors and co-workers.
•  Ability to speak additional languages such as Italian, Spanish, French or German preferred.
•  Read understand and implement Mission Statement of the Company and the Crew Regulations,
• ensuring all Casino personnel comply accordingly.
•  Wear the prescribed uniform and Name Badge at all times on board
•  Attend all emergency drills, carry the personal emergency card, and understand emergency
• duties.
•  Experience internally as a Casino Inspector Trainee with consistently high performance ratings
• or experience as a Casino Inspector/Supervisor in a land based casino or cruise line.
•  Ability to make decisions based on sound judgment regarding gaming rules and regulations.
•  Ability to observe and recognize payout accuracy, dealer behavior and associated activities.
•  Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in
• a manner consistent with MSC standards.
•  Ability to supervise an international team of Dealers in a positive and productive manner by
• motivating, developing and managing employees as they work.
•  Ability to utilize and administer the disciplinary action process through coaching and counseling
• to improve performance.
•  Ability to stand and walk for extended periods of time
• Essential Duties and Responsibilities
• All duties and responsibilities are to be performed in accordance with MSC standards, environmental, and
• safety policies.
•  In accordance with MSC philosophy each employee conducts oneself in a professional and
• courteous manner at all times. This consists of physical and verbal interactions with guests or
• fellow shipboard employees and/or in the presence of guest contact and crew areas.
•  Monitors casino floor operation. By observing casino staff, in the operation of casino games to
• ensure guests receive prompt, courteous service and correct procedures are maintained.
• Identifies rule violations, or notes potential security problems. Observes pace and accuracy of
• dealing procedures to ensure all casino games proceed smoothly and properly according to
• Casino Operations policies. Accurately records individual player action using the Casino
• Management system. Maintains a proactive approach to prevent or solve problems and Informs
• casino management when required.
•  Greets guests, extends courtesy and provides helpful information. Explains and clarifies house
• rules to guests requesting information.
•  Observes and calculates transactions to verify dealer payouts. Resolves disputes regarding
• wagers, payouts, gaming procedures and casino policies.
•  Opens or closes tables according to business demand.
•  Trains and monitors Casino employees according to MSC standards. Provides on-the-job
• training to strengthen current performance and preparation for possible advancement.
•  Distributes necessary gaming equipment at the beginning of each shift; verifies drop boxes are
• locked onto tables.
•  Prepares accurate reports in a timely manner according to Casino Operations policies.
•  Participates in casino table counts, reports or paperwork as scheduled by Casino Management.
•  Attends meetings, training activities, courses and all other work-related activities as required.
•  Performs related duties as required. This position description in no way states or implies that
• these are the only duties to be performed by the shipboard employee occupying this position.
• Shipboard employees will be required to perform any other job-related duties assigned by their
• supervisor or management.